Complaint Guidelines

🛡 Protecting Your Rights

At ProSafeBet.com, your safety and trust are our top priorities. While we only recommend verified, licensed casino apps — especially those offering Rummy and slot games — we understand that issues may still arise in real use.


If you’ve encountered unfair behavior, unauthorized deposit handling, delayed withdrawals, or game integrity issues on any platform listed on our site, we’re here to help.


📋 Before You Submit a Complaint:

To ensure we can investigate your issue thoroughly and fairly, please prepare the following:


Platform/App Name


Registered Account Email or Username (on the platform)


Date and Description of the Issue


Screenshots or Evidence (if available)


Any Correspondence with the Platform’s Support Team


The more accurate your information, the faster we can act.


🕵️ What We Do After Receiving Your Complaint:

Review your submission for completeness and authenticity


Contact the casino app operator for an official response


Update you on the progress within 3–7 business days


If the platform is found non-compliant, we will flag or remove it from our recommendation list to protect future users


🚫 Zero Tolerance for Fraud

We take every complaint seriously. If an operator is repeatedly flagged for unethical behavior — such as withholding deposits or misleading users about terms — we will permanently blacklist them and notify our community.


📨 Submit Your Complaint Below



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